Inside Sales Representative

Advanced Illumination, part of Exaktera, is hiring an Inside Sales Representative to support existing customers and develop new business. The role handles quotations, sales opportunities, customer inquiries, orders, and customer and sales data while collaborating with cross-functional teams to grow revenue and customer satisfaction.

Responsibilities:

• Support and advise existing customers while assisting with new business development
• Prepare and follow up on quotations and qualify sales opportunities
• Handle customer inquiries and process orders accurately and efficiently
• Build and maintain strong customer relationships
• Collaborate closely with Sales, Applications, R&D, Manufacturing, and Finance teams
• Maintain customer and sales data in the CRM system
• Support sales initiatives aimed at increasing revenue and customer satisfaction

Requirements:

• Equivalent combination of education and professional experience will be considered
• Experience using Salesforce CRM (required or strong asset)
• Familiarity with ERP systems and sales tools
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Ability to analyze data and generate reports related to sales performance
• Customer-focused mindset
• Attention to detail and data accuracy
• Strong time management and multitasking abilities
• Collaborative team player
• Proactive and results-driven approach
• Bachelor's degree in Business, Marketing, Engineering, or a related field preferred