Technical Account Manager

Role Overview

• driving our partners’ adoption of WordPress and other Automattic products
• working closely with our partners to resolve their incoming requests
• collaborating with partners to define website functionality
• diving into WordPress and WooCommerce configurations
• leading high-touch deployments or launches
• acting as the “voice of the customer” for our product teams

Requirements

• advanced level of WordPress admin expertise
• strong background with general web technologies
• excellent English written and verbal communication skills
• ability to triage requests
• ability to manage assigned work independently
• effective problem solving
• demonstrable understanding of how AI can multiply productivity

Tech Stack

• WordPress

Benefits

• open vacation policy
• flexible working hours