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Junior Customer Support Engineer at PolicyFly | JobVerse
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Junior Customer Support Engineer
PolicyFly
Remote
Website
LinkedIn
Junior Customer Support Engineer
Brazil
Full Time
3 hours ago
$55,000 - $75,000 USD
No Sponsorship
Apply Now
Key skills
JavaScript
Lua
Python
TypeScript
Communication
About this role
Role Overview
Configure and update customer logic across documents, forms, and rating rules
Use and extend templates for policy documents (via .docx and templating syntax)
Implement and test scripted business logic (e.g., Lua rating functions)
Make customer-facing form changes using Typescript config
Help triage and fix live customer issues or change requests
Build or adapt data import scripts to load customer data into our reporting systems
Learn fast, take initiative, and grow into owning full onboarding projects over time
Requirements
Solid Microsoft Word skills (especially tables, formatting, structure)
Strong attention to detail
Comfort with logical thinking and conditional logic
Experience with programming languages (JavaScript, Python, Lua, Typescript, etc.)
Clear written and verbal communication (we’re remote)
A self-starter mindset with a hunger to learn
Tech Stack
JavaScript
Lua
Python
TypeScript
Apply Now
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