Provide user support for technical issues in PeopleSoft Financials and HCM through an internal ticketing system.
Tickets must be managed to ensure that users are informed of progress or need for feedback.
Debug issues to identify causes and provide solutions on how to resolve
Develop technical solutions for user issues, including updates to Peoplecode, SQL scripts or other scripts to resolve data issues, updates or amendments to workflow.
Resolve performance issues in processes by identifying bottlenecks and developing remediations.
Support the testing of new patches and PUMs.
Comply with requirement procedures and policies, in particular those on security and updates on or migrations to Production systems.
Provide information to internal and external auditors, or other reviews as required.
Provide post go-live support for any solutions deployed to production.

At least 3 years experience of working with the listed modules in PeopleSoft Financials & HCM, in at least version 9.X
Highly skilled knowledge of People Tools 8.5x
Highly skilled knowledge of PeopleCode, including application packages and workflow.
Demonstrable knowledge of security components in Peoplesoft, with ability to setup or modify security components as required.
Strong demonstrable knowledge of problem-solving technical issues and supporting a non-technical user group.
Strong demonstrable knowledge of developing technical solutions for listed modules in PeopleSoft Financials/HCM.
Experience of approval workflow
Experience of designing integration broker messages and component interfaces and other integration methods including preferably, solution design for integration with Cloud SaaS solutions.

Peoplesoft Consultant

Key skills