Key skills
LeadershipCommunication
About this role
Role Overview
- Monitor active maintenance requests in AppFolio
- Follow up with vendors to confirm scheduling, ETAs, and completion
- Update work order notes and statuses daily
- Send follow-up messages to leasing inquiries and showing prospects
- Assist with scheduling reminders and interest confirmations
- Conduct periodic reviews for renters insurance coverage and expirations
- Identify missing documentation or overdue items and flag for follow-up
- Send calendar invitations for maintenance appointments, inspections, or tenant access windows
- Log vendor, tenant, and leasing communications in a shared tracking spreadsheet
Requirements
- Strong written communication and organizational skills
- High attention to detail and follow-through
- Comfortable with spreadsheets and scheduling tools
- Experience with property management or operations support preferred
- AppFolio or similar software experience a plus
Benefits
- Competitive full-time salary (USD)
- Remote flexibility with a structured onboarding and support system
- Leadership exposure and opportunity to shape internal people strategy
- A collaborative and mission-aligned work environment
- Real impact on the growth of an international team