Partner cross-functionally across Risk (e.g., Risk Product) and Risk-adjacent (e.g., Policy) teams to lead ambiguous, high priority problem spaces that change the trajectory of Risk Operations.
Deliver and measure processes that enable operational excellence at scale within the Risk Operations org.
Lead complex global programs, from initial scoping to design and execution and work on high-impact strategic initiatives.
Collaborate with multiple stakeholders across Risk Operations, Risk Product, Risk Eng, and other stakeholder teams (e.g., Policy, Data Science) to prioritize and maximize the impact of your projects.
Design and launch programs that lead to step-change improvements in our operational processes and business outcomes.
Serve as the Risk Operations expert and partner closely with our cross-functional stakeholders to scope and execute large projects to create operational efficiencies and ensure operational readiness.

5+ years of experience in risk program management, strategy, management consulting, business operations, and/or operations program management
The ability to dig deep into the data and think from first principles while delivering the best results
Ability to manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goal
Strong program management skills with experience managing end-to-end execution of projects/programs that have transformed their company’s operations
Enjoys solving complex and hard problems and can turn incomplete, conflicting, or ambiguous inputs into solid action plans and deliver quantifiable business impact
Ability to identify repeated user and specialist-facing issues and build scalable solutions and processes to address them.

Strategy & Operations Program Manager, Risk Ops

Key skills