Infrastructure & Capital Projects – GrowthOps Operations Lead

Role Overview

• You'll define the vision and operating model and governance framework for GrowthOps operations.
• You'll translate the PMO strategy into executable processes, workflows and reporting structures that scale across industries and regions.
• You'll act as the operational counterpart to the PMO Lead, ensuring strategic priorities are supported with efficient, compliant execution.
• You'll oversee pursuit intake, triage, governance and compliance checks, ensuring alignment with broader Accenture policies.
• You'll ensure CRM integrity, accurate tagging and real-time visibility of pipeline data.
• You'll lead performance reporting, from standard dashboards to executive-level insights enabling strategic decision making and risk management.
• You'll own content governance for proposal libraries, resumes, project references and capability collateral.
• You'll establish and manage the GrowthOps operating cadence, including bids & proposal reviews, reporting cycles, approvals and leadership updates.
• You'll coordinate calendars, milestones and workflow dependencies across industry captains, bids & proposal teams, and supporting functions.
• You'll maintain a predictable and transparent rhythm so teams know what’s expected and when.
• You'll lead a team of operational specialists and analysts and content managers.
• You'll partner with Growth and Enablement, Business Operations, and Proposal teams to ensure seamless workflow integration.
• You'll build a culture of precision, accountability and collaboration.
• You'll drive quality assurance for proposal components, ensuring submissions meet compliance and brand standards.
• You'll lead “lessons learned” reviews and operational post-mortems to capture best practices and address systemic gaps.
• You'll continuously refine tools, templates and workflows to keep pace with market and internal demands. Integrating automation and AI to drive workflow optimization and efficiency.

Requirements

• Minimum fifteen (15) years of experience in operations, PMO, or business management leadership roles, preferably in professional services or complex sales environments
• Proven success designing and running scalable operational systems
• Deep CRM and reporting expertise with an analytical mindset
• Strong governance, compliance and quality management track record
• Skilled leader able to manage cross-functional teams and deliver results in complex operating environments
• Effective team leader with experience managing diverse cross-functional efforts
• Excellent organizational and communication skills.

Benefits

• Accenture is committed to providing veteran employment opportunities to our service men and women.