Responsible for providing functional support for People Systems Hire to Retire applications activity.
Ensure the business is provided with high-quality support related to maximizing commercial worth and minimizing risk by adhering to Wood's policies and procedures.
Supports delivering successful projects and subsequent hypercare
Supports new Business and Entity Start-Ups to ensure system configuration is as per Business Requirement and adhering to People Systems Processes and Wood Policies and Procedures
Ensure all weekly & monthly system routines are completed in a timely manner
Report back key issues, risks, and challenges to the People System Team Leads to allow the formation of medium-term business plans
Escalates to and works with technical resources for problems that cannot be resolved in-team
Produce documentation including procedures, process flows, and instructions to support business queries and system changes
Ensure during system updates, enhancements, or deployments, execute test scripts for System Integration testing and User Acceptance Testing
Provide user training and frontline user support including troubleshooting
Provide data maintenance & management support
To undertake any other reasonable duties, commensurate with the level of the post to ensure the smooth running of the company
Requirements
Educated to degree level or relevant equivalent years of experience (majoring in systems would be a bonus)
Qualified or working towards HR Qualification preferred but not essential
Previous experience in a similar role for EBS or HCM solutions is preferable but not essential
Able to effectively work with multi-disciplinary teams on regional and global levels. Identifies stakeholder needs and refers as appropriate
Self-motivating, able to assume responsibility for broad objectives, priorities, and deadlines with minimal supervision
Able to articulate business benefits of systems
Able to effectively work with multi-disciplinary teams on regional and global levels. Identifies stakeholder needs interprets customer requirements and articulates/translates a solution
High level of personal integrity including confidentiality and compliance with business ethics and Wood core values
Act as part of a highly skilled and professional team championing collaborative working
Solution-focused and creative thinker with the ability to drive tasks through to completion
Possesses operational/processing expertise for assigned objectives
Identifies inefficiencies, seeks new ways to improve, and provides process improvement recommendations
Self-motivating and driven, able to assume responsibility for broad objectives, priorities, and deadlines with minimal supervision
Demonstrates awareness and appreciation for the global multi-dimensional and diverse perspectives in the organization’s line of business
Excellent communication skills and time management demonstrating good attention to detail