Primary point of contact for members and their care team providing initial evaluations, screening, and triage to appropriate services
Track and monitor care needs
Ensure care is on track and care needs are being met
Build relationships with external providers with timely responses and involvement in care planning
Provide accurate and timely documentation in the EHR and other communication systems
Facilitate referrals for clinically indicated services outside the organization
Create accurate discharge summaries and plans to ensure members and families have the services and support needed for ongoing care
Schedule sessions with the internal care team to ensure continued progress toward care goals
Participate in training on our proprietary curriculum and collaborative care model

Bachelor’s degree in social work or psychology-related field (unlicensed) or certified coach with experience in mental health
Computer and live video tools literacy (e.g., Zoom, Google Meets, DoxyMe, Skype, etc.)
Organized and excited by a dynamic environment
Passionate about helping kids and teens achieve goals
Ability to work full-time, approximately 40 hours per week
Candidates must successfully pass a drug screen and background check prior to employment for this role
Full-time resident of the United States
Additional language skills are beneficial to this role

Comprehensive healthcare coverage (including medical, dental, and vision, FSA/HSA, life, and disability insurance)
Lyra’s benefits package includes gender-affirming care
Access to coaching and therapy services for you and your dependents
Competitive time off with pay policies, including vacation time, sick days, and company holidays
Paid parental bonding leave for eligible birthing and non-birthing parents
Access to 401k and retirement benefits
Employee well-being program with additional perks like: fertility and family building, maternity program, employer discount marketplace, pet insurance, and financial planning tools
A new Chromebook, dedicated business support from Operations, HR, and IT professionals, and a monthly technology stipend
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!

Behavioral Care Manager – Full Time

Key skills