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Senior Support Engineer at AssemblyAI | JobVerse
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Senior Support Engineer
AssemblyAI
Remote
Website
LinkedIn
Senior Support Engineer
Australia
Full Time
1 hour ago
$167,440 - $191,360 AUD
No Sponsorship
Apply Now
About this role
Role Overview
Be the first line of support AssemblyAI's customers.
Serve as the "product expert".
Wear multiple hats.
Be the liaison between the customer and our engineering teams.
Manage and contribute to our technical resources.
Requirements
1 year+ of experience in a similar support role
Prior customer or client-facing experience, ideally in a high-growth startup environment
Experience working in a technical role, like technical support, solutions architect, software developer, QA testing, etc.
Ability to understand and translate technical language across both clients & engineering teams
Experience working with REST APIs
You can demonstrate and explain API knowledge
You can hear a use case and creatively apply our API functionality to solve that use case
Benefits
Equal opportunity to succeed
Upskilling opportunities
Competitive salary
Work in a meritocracy
Collaborative environment
Apply Now
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