Represent Slate at promotional opportunities such as industry events or client meetings.
Conduct walkthroughs with potential clients to understand their cleaning needs.
Provide face-to-face service and account management for existing clients.
Build long-term client relationships and support account retention.
Conduct weekly, bi-weekly visits to all sites and support accounts, including residential accounts, and new openings.
Ensure quality assurance through site walkthroughs, checklists, and photo documentation in Jobber.
Conduct QA inspections at client sites to ensure service quality and compliance with company standards.
Report updates, issues, and staffing needs to the Support Team and leadership.
Provide coaching, feedback, and accountability to employees on-site.
Ensure cleaners follow protocols and represent Slate professionally.
Assist with recruitment, onboarding, and training as needed

Proven track record in sales, account management, or business development.
Strong communication and interpersonal skills.
Experience in lead generation, prospecting, and client presentations.
Self-motivated, target-driven, and able to work independently.
Experience in cleaning/facilities management or related industries is a plus.
Ability to travel across NYC to client sites.
Bilingual (English/Spanish) preferred but not required.
Availability to work part-time, with flexible scheduling, some visits may be during the day, others in the evening/night, with occasional weekends.

City Manager – Part-Time

Key skills