Engage potential customers, both self-sourced and pre-qualified, to understand their goals and assess mutual fit.
Guide customers efficiently through the sales process, ensuring all expectations are properly set and understood.
Negotiate pricing, contract terms and general partnership agreements.
Develop a strong working knowledge of our technology, operational capabilities, and how they solve merchant challenges.
Maintain a clean, well-documented pipeline and CRM for accurate forecasting and visibility.
Collaborate with cross-functional teams and provide feedback to help refine our sales process and merchant experience.
Ensure a seamless handoff to the post-sales team to set customers up for long-term success.
Additional duties and responsibilities as necessary.

2–3+ years of Account Executive experience closing deals, ideally within eCommerce, fulfillment, logistics, or similar tech-enabled industries.
A demonstrated track record of hitting or exceeding quota.
Excellent verbal and written communication skills, with the ability to consult and build trust quickly.
Solid negotiation skills and the ability to identify and articulate customer needs.
Excellent time management, organization, and pipeline discipline.
Experience using CRM tools and comfort with Excel.

Account Executive

Key skills