Operations, Speaker Liaison Coordinator

Role Overview

• Manage all post-contract logistics between speakers and clients, including travel, briefing calls, and scheduling (note: no sales involved).
• Coordinate complex international travel itineraries: flights, trains, hotels, and transfers.
• Liaise directly with speakers, their EAs, and client-side stakeholders to ensure alignment on timing, format, presentations, and expectations.
• Act as the calm, professional point of contact for high-profile individuals and executives around the world.
• Handle last-minute changes, challenges, and pressure with a solutions-focused mindset.
• Keep meticulous records and manage all activities using Zoho CRM and Microsoft Office tools.
• Support cross-border communication across time zones with exceptional clarity and diplomacy.
• Ensure every event runs smoothly from a logistics and stakeholder perspective.

Requirements

• Minimum 5 years’ experience as a high-level Executive Assistant or Operations Coordinator, supporting international directors or C-suite stakeholders.
• Demonstrable international operations experience, including cross-time-zone communication and complex global travel coordination.
• Experience as the primary liaison for senior and high-profile stakeholders, including politicians, HNWIs, or Fortune 500 executives.
• Exceptional English communication skills—both written and verbal—with a polished, professional manner.
• Proven ability to manage multiple concurrent events and stakeholder groups without errors.
• Calm, diplomatic, and solutions-driven under pressure—especially when plans change.
• Comfortable “handholding” high-profile speakers when needed, e.g. resolving lost itinerary issues or last-minute travel changes.
• Highly detail-oriented and organised, with a proactive approach to problem-solving.
• Confident using CRM systems (preferably Zoho) and Microsoft email and calendar tools.
• Based in South Africa with reliable internet and a fully remote working setup.
• Full availability during UK business hours and flexibility around event-related scheduling.