Director of Total Rewards

Role Overview

• Develop, execute, and continuously optimize a comprehensive total rewards strategy aligned with business objectives and workforce needs
• Personally lead the design, implementation, and administration of compensation programs, including salary structures, incentive plans, job architecture, and equity-based rewards
• Conduct hands-on market pricing, benchmarking, and pay equity analyses to ensure competitiveness and internal alignment
• Partner with HR Business Partners and leaders as a consultative, internal client-facing advisor, providing clear, data-backed guidance on offers, promotions, adjustments, and retention strategies
• Analyze, design, implement, and administer competitive benefits programs and policies
• Manage the full benefits portfolio, including medical, dental, vision, HSA/FSA, life and disability insurance, retirement plans, wellness programs, paid time off, tuition reimbursement, employee referral programs, and leave policies
• Own end-to-end benefits operations, including employee communications, policy interpretation, vendor management, carrier relationships, billing, and issue resolution
• Serve as a primary escalation point for complex or sensitive employee situations, responding with empathy, clarity, and a strong service mindset
• Prepare and manage the annual benefits budget; track and forecast spend, reconcile invoices, and analyze cost drivers in partnership with Finance
• Review monthly plan performance and utilization reports; analyze trends and cost impact to recommend plan design or vendor changes that improve value while maintaining a positive employee experience
• Administer the 401(k) program, including funding, vendor coordination, participant communications, and oversight of nondiscrimination testing and annual audits
• Ensure compliance with all applicable federal, state, and local regulations (ERISA, ACA, FLSA, etc.) while balancing compliance with employee understanding and experience
• Oversee leaves administration (FMLA, STD, LTD, WC), ensuring compliance with company policy and applicable laws and supporting employees through complex or life-impacting situations
• Build and maintain advanced Excel models, dashboards, and analyses to support compensation decisions, benefits strategy, budgeting, and workforce planning
• Analyze compensation and benefits trends, utilization, and cost impact; translate complex data into clear, actionable insights for leadership and internal stakeholders
• Support annual compensation cycles (merit, bonus, market adjustments) through detailed modeling, scenario analysis, and execution
• Ensure accuracy, consistency, and integrity of compensation and benefits data
• Lead and develop total rewards team members while remaining directly involved in key deliverables
• Set a high standard for internal customer service, responsiveness, and professionalism across the Total Rewards function
• Drive continuous improvement across programs, processes, and communications using data, feedback, and employee experience insights
• Support mergers, acquisitions, and organizational changes through compensation and benefits analysis, integration planning, and cost modeling
• Serve as a subject matter expert and trusted partner across HR and the business
• Other duties as assigned

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Finance, or related field; or equivalent practical experience
• 8+ years of progressive experience in compensation and benefits / total rewards leadership (healthcare preferred)
• Proven experience designing and implementing total rewards programs in complex or fast-growing organizations
• Advanced to expert-level Excel skills, including complex modeling, scenario analysis, and data visualization
• Strong analytical and financial acumen with the ability to balance data-driven decisions and human impact
• Deep understanding of compensation and benefits compliance requirements (ERISA, ACA, FLSA, etc.)
• Demonstrated ability to serve as an empathetic, trusted internal advisor with strong communication and relationship-building skills
• Ability to operate as a hands-on, execution-focused leader in a fast-paced environment

Benefits

• Comprehensive medical, dental, and vision benefits
• Company contributions to HSA and FSA plans
• Employer paid life and disability insurance
• 401(k) with company match
• Paid time off (PTO) and company paid holidays
• Learning and development opportunities that support real career advancement
• Employee assistance resources and a supportive culture that values balance and wellbeing