Lead the deployment and maintenance of the Management Requirements and 4 Plays: Visualization, Performance Reviews, Problem-Solving, and Standardization
Drive the use of rally rooms and operating boards to standardize work
Utilize PDCA/A3 to drive continuous improvement based on business area goals
Provide process expertise and analysis on issues through coaching and facilitation of teams
Act as a key liaison between business area leadership, shared services, and One Way office
Communicate and report out on the status of business area improvements
Establish effective, collaborative working relationships with front line through senior leadership
Lead business area continuous improvement projects utilizing continuous improvement methodology
Support process level metrics and influence accountability across process streams
Provide financial management of projects including budgeting, forecasting, actuals tracking, and savings implications

Bachelor's degree or equivalent combination of education and experience
At least 5 years related business experience
Change management and/or program/project management experience
Ability to build relationships and communicate effectively
Analyze ambiguous/complex business scenarios
Demonstrated ability to lead and influence others
Ability to adapt to change quickly and work within a diverse, cross-functional team environment
Understanding of core business processes/industry trends

Engagement Manager

Key skills