BECU is a financial institution focused on serving its members and communities. As a Senior Product Manager, you will shape the future of BECU’s digital banking experience by defining strategies, managing vendor selections, and leading cross-functional collaborations to enhance member engagement and drive business growth.
Responsibilities:
- Own the Vision and Strategy: Define and lead the roadmap for digital banking capabilities, focusing on mobile-first experiences that meet member needs
- Drive Vendor Selection: Manage the RFP process, evaluate solutions, and collaborate with stakeholders to select the right platform for BECU’s future
- Lead Cross-Functional Collaboration: Partner with teams across Marketing, Payments, Fraud Ops, Cybersecurity, and more to align priorities and deliver impactful solutions
- Analyze and Innovate: Use data insights and member feedback to identify pain points, improve adoption, and enhance overall user experience
- Manage Performance: Establish and monitor key metrics, ensuring products meet business goals and deliver measurable outcomes
- Champion Continuous Improvement: Capture lessons learned and adjust strategies to keep BECU ahead in the digital banking space
Requirements:
- Bachelor's degree or equivalent experience in technology, business, or related discipline
- 7+ years of experience in product management or product development roles
- Experience managing and maintaining vendor relationships
- Ability to self-direct, identify business and customer needs, and deliver solutions
- Strong communication skills, including writing, editing, and presenting to senior leadership
- Experience with digital banking and mobile platforms
- Advanced degree preferred
- Familiarity with Agile and Scrum methodologies
- Experience developing user stories and domain expertise
- Strong research, leadership, and negotiation skills
- Product Owner certification
- Knowledge of AI/ML concepts as a plus
- Proficiency in PowerPoint and other presentation tools