To lead, motivate, engage and develop the Store Operations Managers to achieve sales targets for the area through the delivery of outstanding customer service and operational excellence within a compliant environment.
Develop and implement tactical plans in line with network strategy in order to stimulate growth and continuously expand market share within your area.
Deliver the network strategic sales plan to drive growth of B2B and B2C sales volume across your area ensuring your Store Operations Manager and Sales Assistant teams understand their local customer base, competitor activity in order to maximise sales opportunities.
Identify and act upon opportunities to maximise sales whilst delivering margin within your area.
Utilisation of our Customer Relations Management tools to monitor & promote sales opportunities.
Assist with new hire digital onboarding.
Complete effective business reviews and store visits with Store Operations Managers.
Encourage and lead participation in promotional activity to exceed area targets.
Remain fully aware of competitor activity and deploy effective appropriate strategies to retain and improve market share in consultation with the Regional Controller/Divisional Manager.
Manage all controllable costs, with particular emphasis on employee costs & inventory levels.
Encourage and share best practice across the Region to deliver continual business improvements.

Leading teams in multi-site management
Use of Employee Management Systems
Management of Profit and Loss statements
Operational experience within a Trade or Retail environment
Ability to manage a diverse range of activities
Effective at planning and prioritising
Proven track record in achieving results
Skilled in effective communication
Extensive experience in a customer orientated environment
Complaint with Microsoft product
The ability and motivation to continually develop product and industry knowledge.
Full UK Driving License (Held for at least 1 year)

Competitive starting salary with yearly pay reviews
Annual bonus scheme 12%-42% of salary, paid quarterly
Company car with fuel card and mileage allowance.
Comprehensive pension scheme with generous company contributions.
Private healthcare plan funded by the company, with options to extend coverage to family members.
75% staff discount on paint and decorating tools.
Access to sporting and social events for networking.
Colleague recognition program and inclusive workplace culture.
Colleague assistance program offering 24/7 wellbeing support.
Monday to Friday work schedule with all bank holidays and Christmas period off.

Multi-Store Area Manager

Key skills