Project Manager

Role Overview

• Independently manage and lead multiple complex projects from inception to completion, ensuring that they are delivered on time, within scope, and within budget.
• Maintain a high level of billable time (80%) while overseeing project teams and ensuring efficient resource utilization.
• Act as a proactive consultant, identifying opportunities for project savings, optimizing timelines, and managing changes to project scope.
• Expertly manage project dependencies, critical paths, and workback plans, ensuring that risks are identified, documented, and mitigated.
• Serve as a trusted advisor to clients, expertly handling challenging communications and maintaining strong, long-term relationships.
• Identify and lead opportunities to expand client relationships, resulting in additional billable work.
• Communicate complex requirements and project changes to clients with clarity and professionalism, ensuring alignment on goals and expectations.
• Mentor and guide other project managers, providing expertise in project management best practices, tool utilization, and risk management.
• Lead project retrospectives, identifying opportunities for improvement and suggesting process changes to enhance team performance.
• Demonstrate expert knowledge of Shopify, including content management, data migrations, and integrations with systems like PIM and ERP.
• Utilize and coach others on Atlassian tools (Jira, Confluence), time planning tools (Productive), and other common project management software (Gdrive, Smartsheet, Front, Notion).
• Stay current with industry trends and best practices, applying this knowledge to improve project outcomes and client satisfaction.

Requirements

• Bachelor’s degree in a relevant field or equivalent experience
• Extensive experience in project management, particularly in ecommerce or digital product environments
• Expert understanding of Shopify, including admin management, data migrations, and integrations
• Exceptional written and verbal communication skills, with the ability to manage challenging client interactions independently
• Self-directed and proactive, with the ability to work independently and lead projects with minimal oversight
• Strong understanding of Liquid, Javascript, React, Tailwind CSS, GraphQL, REST, Git
• 2-3 years of experience working in eCommerce
• Strong organizational and problem solving skills
• Proficient in writing software documentation
• Ability to clearly articulate complicated systems to other team members and generate buy-in

Tech Stack

• ERP
• GraphQL
• JavaScript
• React

Benefits

• Professional development
• Flexible working arrangements