Communicate project status and escalate issues for improved workflow efficiency
Collaborate with engineers on system enhancements to create workflow automation
Support Benefits QA analysts with day-to-day activities and complex requests
Function as a subject matter expert on department standards and processes
Drive enhancement efforts of test plans to ensure application functionality meets original requirements
Support business application systems and maintain plan data integrity
Build, maintain, and capture department metrics, identify areas of opportunity for process improvement, and develop quality acceptance standards.

Bachelors degree or equivalent work experience required.
6+ years of experience as a quality assurance Analyst with a healthcare or health insurance organization required.
Detail-oriented data and metrics reporting experience to include pivot tables, graphs, and formulas required.
Robust analytical skills; advanced skills in Microsoft Excel
Basic level skill and experience with MySQL encouraged
Strong communication skills via face-to-face meetings, conference calls and written correspondence
Self-starter mentality: ability to make informed decisions, find creative approaches to difficult challenges, and deliver on commitments
Execution-focused ethos
you are a solutions-oriented problem solver and efficiency driven
Flexible, adaptable, and able to respond under the pressure of a fast-paced technology company

Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
Flexible Spending Benefits
401(k) Retirement Savings Program
Short-term and long-term disability
Discretionary Paid Time Off
Paid Company Holidays
Wellness Benefits
Commuter Benefits
Paid Parental Leave benefits
Employee Assistance Program (EAP)
Well-stocked kitchen in office locations
Professional development and training opportunities

Senior Benefits QA Analyst

Key skills