Support the planning and execution of new and recurring client Conferences.
Manage assigned Conference components such as Exhibitor Support, registration, and business meetings.
Develop and maintain detailed timelines, task lists, and operational documentation.
Coordinate with internal teams and client stakeholders to ensure alignment on deliverables and milestones.
Provide onsite support by traveling to event destinations for multiple nights, as required.
Support Conference registration systems, including setup, testing, reporting, and onsite troubleshooting.
Maintain accurate and current CRM data and reporting for senior management.
Assist with post-event reporting, evaluations, and data reconciliation.
Serve as the primary lead for one-on-one Business Meetings technology for Conference Services clients.
Act as the go-to resource for internal teams, clients, and end users regarding platform functionality.
Maintain strong working relationships with clients, colleagues, and vendors.
Provide regular status updates to the Conference Services Team and clients on milestones, registration, and budgets.
Participate in post-event debriefs and provide recommendations for future improvements.

Bachelor’s Degree with emphasis in Event Management is preferred.
Additional experience may substitute.
Three to five years of experience that includes M&E and Conference knowledge.
One to three years of experience in event operations, registration systems, and Excel, with the ability to learn new technologies quickly.
Strong organizational and project management skills
Ability to manage multiple priorities in a fast-paced environment
Client-focused, consultative approach with attention to innovation and return on investment.
Knowledge of contracting, negotiating and change management.
Good presentation skills.
Proficiency in Microsoft Office Suite.
Ability to do basic math.
Ability to read and interpret information.
Attention to detail.

Company Paid Basic Life & AD&D Insurance
Company Paid Short-Term Disability
Voluntary Long-Term Disability Insurance
Robust Wellness Program with incentives available to save money on your medical insurance premiums.
Supplemental Life; Accident; Cancer; Critical Illness; Identity Theft Protection and Legal Coverage
Three medical plan offerings including a High Deductible Health Plan, HMO plan (available in select states) and a Co-Pay medical plan.
Health Savings Account (HSA) with company core contribution and match, on a per pay period basis if enrolled in the HDHP medical plan.
Flexible Spending Accounts
Dependent Care Savings Account.
Dental Insurance Plan
Vision Insurance Plan
9 Company Paid Holidays including the day after Thanksgiving.
Generous paid time off programs for vacation and sick days
Employee Assistance Plan with access to Talk Space Therapy
Family Medical Leave
Paid Parental Leave (4 weeks)
Maternity benefits utilizing company paid STD, plus Parental Leave (4 weeks) to provide time for recovery, baby bonding, and enjoying your family time.
Bereavement Leave
401(k) Retirement Plan with a generous match per pay period
Student Loan Payment Match

Event Specialist, Conference Services

Key skills