About this role
Role Overview
- Adheres to established guidelines for the assignment of new Aflac T&E Credit cards; assigns appropriate credit limits based on requestors position or required authorized approvals
- Responsible for canceling cards for employees based on employment status, outstanding balance resolution, fraudulent activity, and other identified reasons
- Provides timely cardholder support to resolve credit limit and spending block issues, password resets, payment declination research, and other account issues
- Ensures card account profiles are up to date
- Investigates past due accounts to reconcile and notify card holder, managers and HR
- Creates and reviews reports to monitor compliance; analyze card spend data to mitigate high-risk, non-compliant purchases to support and increase customers awareness of program’s policy and process procedures
- Conducts audits and review employee system access, merchant category codes, unused credit cards and make recommendations for changes support; proactively develop/enhance program controls to mitigate risks or fraudulent activities; actively participate in process improvement projects related to the card programs
- Creates and maintains standard operating procedures and process flows; develop training materials; provide overview and training sessions for new card holders or review sessions for employee as needed
- Provides travel accounting services for the organization; advises on policies, procedures and regulatory requirements related to travel, meetings, and expenses; maintains, monitors, and audits the activity of assigned department accounts
- Uses in-depth knowledge of department tasks, process flows, and interaction or relationships between accounts to identify and resolve discrepancies, transaction and/or system errors, questionable transactions, potential fraud activity, etc., or requests corrective action from the appropriate team member or department
- Extracts, compiles, and formats a variety of information to create reports for management
- Performs other related special projects and duties as required
Requirements
- Bachelor's Degree in Accounting, Finance or a related field
- Three years of job-related work experience performing duties such as travel and entertainment processing, accounts payable, general ledger account reconciliation or an equivalent combination of education and experience
- Business analysis experience (including implementation, tracking, problem resolution and reporting) preferred
- Strong personal computer skills with experience in Windows-based software; experience using Microsoft Outlook, Excel, PowerPoint, etc
- Ability to develop clear action plans and drive processes with numerous interdependencies
- Ability to understand the impact of operational initiatives
- Ability to organize and evaluate office procedures and create processes to manage workflow
Benefits
- Medical, dental, and vision coverage
- Prescription drug coverage
- Health care flexible spending
- Dependent care flexible spending
- Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
- 401(k) plans
- Annual bonuses
- Opportunity to purchase company stock
- 11 paid holidays
- Up to 20 days PTO to be used for any reason
- State-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence