You are, first and foremost, a leader
You strive for excellence from your team members in customer experience and sales targets through their development and your coaching
You want to play a leading role in your community to bring the TELUS brand to life through charitable activities and large-scale regional initiatives

Open to creative solutions, possessing sound judgment, and focused on business priorities
Inspiring to those around you through your guidance and your ability to communicate and build productive relationships
Energetic and positive, and able to adapt to day-to-day changes
Motivated, determined to succeed, and bold
Willing to communicate with current and prospective customers by phone and text
Passionate about retail and attentive to the smallest details, as reflected in your management style
Able to use CRM software to track customer interactions
Active in your community and able to inspire others to get involved
Passionate about learning, sharing, and professional development
Determined to rally others around common goals
Driven by continuous improvement, both as a people manager and as a team member

Competitive, rewarding compensation plus regular bonuses, contests, and incentive programs
Comprehensive benefits package
Participation in TELUS employee pension and share ownership plan (with company contribution)
Discounts on products and services
A company culture focused on support, recognition, and feedback
Opportunities for advancement and development, with support to achieve them
The opportunity to be actively involved in your community

Store Manager

Key skills