About this role

Prospect into target accounts through outbound calls and emails to book qualified Seller meetings
Follow up on cold, warm, and Marketing-sourced leads
Call down licensing renewals to identify renewal timing, risks, and expansion signals
Prepare Sellers with clear context and meeting notes
Own the Sales Accepted Lead (SAL) feedback loop and provide actionable input to Marketing
Identify customer wins, objections, and trends to support case studies and go-to-market collateral
Maintain accurate CRM data to support pipeline and renewals visibility
Represent Agile IT with professionalism, energy, and strong written communication

Customer service experience with a strong focus on excellence
Excellent written communication skills
Aptitude and willingness to learn Microsoft licensing across Commercial, GCC, and GCC High
Experience in SDR, outbound sales, renewals, or customer-facing roles preferred
CRM experience is a plus

Comprehensive benefits package (medical, retirement plan, PTO, professional development)

Sales Development Representative – Microsoft Licensing, Renewals

Key skills