Recruit, hire, onboard, coach, and manage community employees
Lead performance management and employee relations, including corrective action and terminations as appropriate
Oversee all day-to-day operations of assigned communities
Establish and maintain high levels of resident, family, and employee satisfaction
Ensure compliance with all applicable federal, state, and local regulations
Oversee and maintain strong working relationships with community Directors
Provide accountability to investors and owners by attending meetings and preparing reports as assigned
Manage community budgets, including labor standards and operating expenses
Understand and manage profit and loss statements; maximize revenue while controlling expenses
Collaborate with the Director of Maintenance to establish and monitor capital planning projects
Support marketing strategies by reviewing weekly marketing reports, visiting competitor communities as requested, and overseeing occupancy performance relative to budget and goals
Perform other related duties as assigned by supervisor
Requirements
Bachelor’s degree in a related field and/or a minimum of three (3) years of experience as an Executive Director in senior living (Independent Living, Assisted Living, Memory Care)
Must possess applicable state licensing qualifications (Licensed Assisted Living Director (LALD) or Licensed Health Services Executive (LHSE) in the state of Minnesota)
Exceptional verbal and written communication skills
Working knowledge of Microsoft Word and Excel
Basic knowledge of accounting principles and financial management
Strong organizational skills with the ability to prioritize multiple projects
Ability to maintain confidentiality related to personnel, financial, and operational matters
Ability to work tactfully and professionally with residents, families, owners, employees, vendors, and the public
Ability to read, write, speak, and understand English; perform basic math
Ability to adhere to organizational policies and procedures
Valid driver’s license, acceptable driving record, and access to a reliable vehicle