Oversee and manage catastrophe (CAT) hail repair operations
Ensure seamless coordination among Dealerships, Body Shops, insurance companies, and repair teams
Lead large-scale hail-damage response efforts
Optimize operational efficiency and ensure quality control in vehicle hail-repair processes
Monitor key performance indicators (KPIs) to ensure operational efficiency, productivity, and profitability
Recruit, train, and manage a team of hail repair specialists and PDR technicians
Serve as the primary liaison between Dealerships, Body Shops, insurance providers, and service centers
Develop budgets and cost estimates for CAT hail repair projects

Bachelor’s degree in Business Administration, Operations Management, Automotive Technology, or a related field (preferred).
4+ years of experience in catastrophe hail repair operations, automotive repair management, or a related field.
Strong understanding of repair standards, insurance claims processes, and hail damage assessment.
Proven leadership experience in managing large teams in fast-paced environments.
Excellent communication and negotiation skills to manage relationships with Dealership, Body Shops, insurers, and repair teams.
Ability to analyze data, create reports, and implement operational improvements.
Proficiency in industry-related software and technology, including estimating software (CCC, Audatex, Mitchell).

CAT Hail Manager

Key skills