Collaborate with clients to configure software solutions in pre-production and production environments
Complete complex system configuration and assist with testing as necessary; ensure proper configuration management and change control processes
Gather and document business requirements based upon client requirements and known system functionality
Lead design sessions to uncover interdependencies and design decision impacts using recommended practices
Responsible for training, coaching, guiding and mentoring Application Analysts and Consultants
Identify, resolve and report solution status, risks, and issues to client and Netsmart leadership; analyze data to determine configuration readiness
Develop client relationships and navigate through conflict and complex relationship situations to achieve business objectives
Identify and execute process improvement opportunities and efficiencies
Identify and generate documentation for best practices in methodology

Bachelor's degree or equivalent relevant work experience
At least 2 years of health care information technology implementation experience including troubleshooting data and software applications
At least 1 year of process improvement experience
At least 1 year of project execution experience
Experience with reporting solutions similar to Crystal Reports, SSRS, SQL, Tableau, SSIS
Preferred experience with Netsmart EHR solutions
Experience within the Netsmart client industries (clinical, human services, long term care, senior living, etc.)

Netsmart is proud to be an equal opportunity workplace
Netsmart is an affirmative action employer, providing equal employment and advancement opportunities to all individuals
Netsmart desires to provide a healthy and safe workplace
Commitment to maintaining a drug-free workplace in accordance with applicable federal law
All post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen

Senior Solution Delivery Consultant

Key skills