Own the full pre-sales technical experience for SLED and enterprise accounts—guiding prospects through evaluation, product demos, architecture design, and proof-of-concept stages
Collaborate closely with Account Executives and Sales Leadership to drive public sector growth and align technical value to agency and institutional goals
Partner with onboarding and Customer Success teams to accelerate time-to-value and ensure long-term adoption across large, distributed public environments
Support the review and alignment of technical content within RFPs and RFIs, providing subject matter expertise and compliance insight, without owning full proposal management
Serve as a strategic voice between Sales and Product—surfacing SLED-specific feedback, identifying feature gaps, and influencing roadmap direction
Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model
Represent NinjaOne at government and education-focused events, conferences, and customer forums
Help shape the future of the Enterprise SE function as a founding member of the team, contributing to playbooks, processes, and cross-functional alignment

10+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting SLED or enterprise B2B SaaS customers
Proficiency in Windows environments (registry, services, performance troubleshooting)
Familiarity with Linux/macOS systems and basic command-line troubleshooting
Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections
Hands-on experience with RMM tools, ITSM platforms, and endpoint lifecycle management
Scripting experience in PowerShell, JavaScript, and/or VBScript is strongly preferred
Experience with Salesforce, Jira, Highspot, or equivalent systems is required
Bachelor’s degree preferred but not required. Technical certifications (e.g., CISSP, Security+, cloud architecture) are a plus

Comprehensive benefits package, which includes medical, dental, and vision insurance
401(k) plan
Unlimited PTO
Opportunity for growth and advancement

Enterprise Solutions Engineer, SLED

Key skills