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Delivery Manager at Unily | JobVerse
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Delivery Manager
Unily
Remote
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LinkedIn
Delivery Manager
United States
Full Time
2 weeks ago
No H1B
Apply Now
Key skills
PMP
Go
SaaS
Agile
Scrum
Project Management
Communication
Time Management
About this role
Role Overview
Lead the successful implementation or optimization of solutions for clients
Manage projects end to end including project plans, coordinating professional services activities, and building strong client relationships
Develop and maintain comprehensive project plans that align with client objectives and delivery methodology
Track and manage project milestones, timelines, and deliverables to deliver key client outcomes
Identify, assess, and mitigate project risks throughout the implementation lifecycle
Coordinate resource allocation and cross-functional team activities
Ensure project deliverables meet quality standards and client expectations
Manage scope, budget, and timeline expectations with clients and internal teams
Build and maintain strong relationships with key client stakeholders
Conduct regular client check-ins and status meetings
Set and manage client expectations throughout the implementation process
Guide clients through the implementation journey from kickoff to go-live
Coordinate activities between client teams and internal functional groups
Provide guidance to clients on implementation best practices and requirements
Maintain accurate project documentation including plans, status reports, and meeting notes
Track and report on project KPIs and metrics
Identify and implement process improvements for delivery efficiency
Contribute to knowledge sharing and team capability development
Requirements
4+ years of experience in project management, client delivery, or related roles
History of successfully managing software implementation projects
Experience building and maintaining client relationships
Background in managing cross-functional teams
Experience with software implementation or SaaS deployment
Strong knowledge of project management methodologies and best practices
Excellent planning, organizational, and time management abilities
Experience managing multiple projects simultaneously
Ability to identify and mitigate project risks effectively
Proficiency with project management tools and techniques
Excellent written and verbal communication abilities
Strong presentation and facilitation skills
Experience setting and managing client expectations
Problem-solving and conflict resolution capabilities
Ability to build trust and credibility with clients
Adaptability and flexibility in dynamic environments
Strong attention to detail and process orientation
Ability to work under pressure and meet deadlines
Analytical thinking and decision-making capabilities
Understanding of software implementation processes and challenges
Bachelor's degree or commensurate experience required
Project Management Professional (PMP) certification or equivalent preferred
Agile/Scrum certifications a plus
Tech Stack
PMP
Benefits
23 vacation days
10 sick days
1 annual volunteer day
1 day off for your birthday!
Medical, dental and vision coverage at 96% of the payroll cost at the employee-only coverage level
Cover 80% for employee plus dependent levels
1x your annual salary in Life and AD&D coverage at no cost to you
5% match on your 401(k) and no vesting schedule after your first 90 days
Apply Now
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