Provide personalized eyewear consultations, considering patients' style preferences, facial features, and lifestyle
Guide patients in selecting frames that complement their individual needs and preferences
Educate patients on lens options, coatings, and enhancements, ensuring they make informed decisions about their eyewear
Collaborate with optometrists to align lens recommendations with patient prescriptions and visual needs
Conduct frame adjustments to ensure optimal comfort and fit
Perform minor repairs and adjustments, contributing to customer satisfaction and loyalty
Assist patients in placing orders for eyewear, including lenses and frames
Collaborate with the team to manage inventory, ensuring a well-stocked selection of frames and lenses
Provide support for contact lens fittings and instructions, coordinating with optometrists for seamless integration into patient care plans
Cultivate a positive and customer-friendly atmosphere, ensuring a high level of satisfaction among patients
Address patient concerns with empathy and professionalism, contributing to a positive overall experience
Work closely with fellow team members, including optometrists, optometric technicians, and the front desk staff, fostering a collaborative clinic environment
Communicate effectively to ensure the seamless delivery of patient care services
Stay informed about industry trends, new eyewear technologies, and advancements
Participate actively in training opportunities to enhance individual and team skills
Requirements
High school diploma or equivalent; optician experience is a plus
Exceptional interpersonal and communication skills
Detail-oriented with excellent organizational abilities
Ability to work collaboratively in a team-oriented environment