Partner closely with Senior Leadership and the Pricing Team to understand organizational commitments, strategic priorities, and network direction.
Collaborate with Customer teams to identify, develop, and support new business opportunities across the network.
Oversee the full bid process—including target setting, requirement definition, and stakeholder communication—to ensure competitive and profitable outcomes.
Participate in on‑site, face‑to‑face customer meetings to present network capabilities, discuss solutions, and build strategic relationships.
Meet regularly with carrier representatives and managers to communicate network needs, performance expectations, and long‑term strategy.
Develop and maintain strong relationships with key carrier leadership, including terminal managers, regional leaders, and VP‑level contacts.
Proactively procure capacity for lanes experiencing service challenges, losses, or performance gaps to ensure continuity and customer satisfaction.
Analyze performance, cost, and capacity data to determine the appropriate primary, secondary, and backup carriers for each lane within the network.

3 years of experience in the transportation or logistics industry; preferably in an asset-based role or working with carriers
Strong analytical skills and proficiency in MS Excel
Ability to build strong relationships and be a team player
Effective communication skills and organization
Confident decision-making skills
Ability to prioritize and attack issues with a sense of urgency while maintaining composure

Carrier Relations Manager

Key skills