The District Manager serves as an inspirational, strategic leader responsible for supervising multiple travel centers within a defined geographic region
This role provides the vision, direction, and operational leadership required to ensure each location operates safely, efficiently, and profitably while delivering an exceptional guest experience
The District Manager builds and sustains a high‑performing leadership team by setting clear expectations and driving excellence across all areas of the business, including operations, financial performance, personnel development, marketing execution, compliance, and site appearance
This leader plays a critical role in ensuring we return every traveler to the road better than they came
Lead, coach, and develop General Managers and their leadership teams across all assigned locations
Ensure consistent execution of company standards related to safety, service quality, site appearance, and operational procedures
Establish and own district‑level goals aligned with company objectives related to people, profit, safety, service, and quality
Champion exceptional customer service standards across all locations
Stay current on industry guidelines, regulatory requirements, and operational standards.
Travel regularly within the district, including occasional overnight stays.
Requirements
Bachelor’s degree in a related field or major
8+ years of successful multi-unit leadership experience with demonstrated positive results
Strong negotiation, leadership, and analytical skills
Deep understanding of category performance indicators such as gross margin, ROI, inventory turns, and basket size
Ability to work effectively across departments and manage multiple priorities
Excellent verbal and written communication skills
Proficiency in Microsoft Excel, Word, and PowerPoint, with operational understanding of POS systems
Strong planning and financial competence, including understanding of P&L drivers, budgets, and expense management
Demonstrated ability to lead through influence, drive performance, and achieve operational excellence.
Preferred Associate’s or bachelor’s degree
Experience in travel centers, retail, hospitality, or related industries.
Proven ability to benchmark competitors and stay current with industry trends, technology, and regulatory changes.