Banking Center Manager

Role Overview

• Responsible for directing and administering the operational efforts of the banking center.
• Ensures that established policies and procedures are followed.
• Oversees provision of a full range of services to customers and prospective customers.
• Ensures that customers are promptly and professionally served.
• Trains, directs, and supervises lobby and teller staff.
• Ensures banking center transactions, expenses, and profitability are in line with Bank standards.
• Supervises work scheduling and workflow of daily routine operations.
• Ensures banking center security by ensuring all security procedures are followed by associates.
• Ensures that operations are conducted in accordance with established Bank policies and with legal and regulatory requirements.
• Establish sales goals/incentives to coincide with goals of the bank.
• Direct, coach and lead staff’s participation in sales goals and incentive plans.
• Keeps management informed of banking center activities, progress toward established objectives, and of any significant problems.
• Assumes responsibility for related functions as required or assigned.

Requirements

• Associate degree in business or a related field, or an equivalent combination of training and work experience.
• Minimum three years related experience in a financial institution, with a minimum of two years supervisory experience.
• Strong interpersonal, leadership, and supervisory skills.
• Well organized.
• Ability to operate related computer applications and related business equipment.
• Attention to detail.
• Ability to maintain an effective and efficient workflow.
• Able to hear average or normal conversations and receive ordinary information.
• Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ability to conduct training, communicates at panel discussions, and make professional presentations.

Benefits

• Prosperity Bank is an Equal Opportunity Employer