Responsible for directing and administering the operational efforts of the banking center.
Ensures that established policies and procedures are followed.
Oversees provision of a full range of services to customers and prospective customers.
Ensures that customers are promptly and professionally served.
Trains, directs, and supervises lobby and teller staff.
Ensures banking center transactions, expenses, and profitability are in line with Bank standards.
Supervises work scheduling and workflow of daily routine operations.
Ensures banking center security by ensuring all security procedures are followed by associates.
Completes orientation of new employees in overall banking center procedures.
Conducts regular meetings with banking center employees to inform and train.
Fills in and performs duties in banking center positions as needed.
Attends assigned training sessions and stays current on new operational procedures.

Associate degree in business or a related field, or an equivalent combination of training and work experience.
Minimum three years related experience in a financial institution, with a minimum of two years supervisory experience.
Thorough knowledge of Bank services and products.
Understanding of related legal and regulatory requirements.
Familiarity with Branch functions, policies, and procedures.
Strong interpersonal, leadership, and supervisory skills.
Well organized.
Ability to operate related computer applications and related business equipment.
Attention to detail.
Ability to maintain an effective and efficient workflow.
Ability to convey detailed or important instructions or ideas accurately, loudly, or quickly.
Able to hear average or normal conversations and receive ordinary information.
Movements frequently and regularly required using the wrists, hands, and/or fingers.
Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.

Banking Center Manager – Full Time

Key skills