Identify training needs and provide coaching to employees in the areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.
May perform a variety of customer service, warehouse, and office administration duties as necessary.
Assist with developing business relationships with key customers within the store coverage area.
Advise customers on product selection, pricing and sales volume and continues to build customer relations.
Provide feedback to management regarding staff performance evaluations.
Responsible for the overall operations with regards to freight, shrink, margins and overtime.
Address and resolve operational issues, conflicts, and challenges that may arise within the team.
Ensure associates follow standard safety procedures to comply with corporate safety program standards.
May assume management responsibilities in the absence of the Manager.

Bachelor’s degree in a related field or equivalent education and/or experience.
6-8 years’ relevant experience or equivalent education and/or experience.
1-3 years of management experience.
Requires specialized depth and/or breadth of expertise in own job discipline or field.
Excellent communication, problem solving, and organizational skills.
Proficient using Microsoft Office Suite products.

Assistant Manager, SSC

Key skills