Director of Strategic Initiatives
United States
Full Time
1 week ago
No H1B
Key skills
CRMLeadershipStakeholder ManagementCommunicationNegotiation
About this role
Role Overview
- Oversee cross-functional efforts to support growth and innovation
- Manage business consulting activities for Accredo Contact Center
- Lead the development and execution of large-scale business projects
- Monitor project performance and implement solutions
- Serve as the central point of contact for executives and stakeholders
Requirements
- 8+ years of leadership experience in contact center operations
- Strong experience with MS Office (Excel and PowerPoint)
- CRM experience
- Demonstrated ability to lead cross-functional teams
- Excellent communication, negotiation, and stakeholder management abilities
- Willingness to travel 25%
Benefits
- Cigna Health Benefits
- 401(k) plan with a company match
- Paid Time Off (PTO)
- Flexible work arrangements
- Professional development opportunities
- Onsite meeting participation required
- Travel up to 25%