Sales Representative, Medical Clinics

Role Overview

• Develop sales goals and strategies in alignment with organizational objectives and territory targets.
• Successfully acquire new customers/accounts; achieve market penetration across all call points.
• Responsible for meeting or exceeding top-line sales and quota targets each fiscal year.
• Present and sell the company's products and services through daily client visits.
• Assist customers in selecting the products and programs that best meet their needs.
• Establish and maintain relationships with current and prospective customers across the continuum of care.
• Accelerate resolution of customer issues and complaints in a timely manner.
• Capture and communicate customers' needs, issues and interests objectively with colleagues.
• Work with the contracts team and division leaders as needed and proactively on request-for-proposal processes.
• Become a subject matter expert in the assigned sales area through self-initiative and by attending all required sales meetings/training sessions.
• Regularly participate in internal and vendor product training events to stay current on Medline and competitor products.
• Attend trade shows and other sales-related events to promote the company and its products.
• Assist the accounting department with the customer accounts receivable process, as needed.
• Build and maintain relationships with key stakeholders, including clinical and procurement decision-makers.
• Prepare and deliver all ongoing training related to product trials.
• Ensure satisfactory clinical performance of all products by identifying and addressing customer concerns in a timely fashion.
• Serve as the site lead for all procurement and RFP processes to ensure retention of existing business and favorable positioning for new business.
• Provide all required competitive details to support any national GPO RFP, if necessary.
• May be required to maintain the Medline CRM program with all current sales opportunities and contact information; or retain these opportunities in their own files.
• Adhere to the travel and expense budgets allocated for the geographic territory.
• Prepare and deliver effective presentations and proposals, as required.

Requirements

• 1–3 years of successful sales experience considered an asset, preferably in healthcare
• Proven ability to meet/exceed forecasts, budgets, milestones and timelines
• Extensive knowledge of the medical devices industry is considered an asset
• Able to guide customers through the learning curve of a product/procedure new to routine and complex cases
• Excellent verbal and written communication and interpersonal skills
• Strong organizational skills and ability to multitask
• Capable of handling multiple tasks simultaneously and managing priorities effectively
• Able to work under pressure in a fast-paced, ever-changing environment
• Able to work independently with minimal supervision
• Strong computer skills (Excel / MS Word / PowerPoint)
• Business travel of approximately 25% within and outside the territory
• Advanced French and English language skills (Bilingual)

Tech Stack

• Chef
• TypeScript

Benefits

• Collaborative work environment with highly motivated employees
• Competitive compensation and market-competitive benefits package, including long-term disability insurance
• Employer-matching contribution program for the deferred profit-sharing plan
• Annual employee appreciation week
• Paid personal days and vacation
• Lifeworks® Employee Assistance Program (EAP) — mental, physical, family and financial support resources
• Professional development and training programs
• Open communication with senior management
• Incentives for eligible employee groups, such as home office expense reimbursements and Sylvan Learning Centre credits
• Employee referral program
• Tuition assistance program
• Physical health support
• Recognition programs
• Social activities
• And more!