Serve as the primary technical advisor for SMB sales opportunities within the Go-to-market team.
Partner with Account Executives to deliver scalable, impactful, technical support throughout the sales cycle.
Support fast-paced, high-volume sales cycle with concise, effective, technical guidance.
Recommend and position tailored product solutions that align with SMB customer needs, goals, and common use cases.
Proactively identify potential technical risks in deals and collaborate with Product and Support teams to resolve them.
Deliver product education to customers, focusing on accessibility for non-technical or resource-constrained teams.
Respond to vendor/risk assessments, RFP/RFI’s, and security questionnaires as needed.

At least 2 years of experience in a technical customer-facing role (B2B SaaS, preferably in SMB segment or similar)
Ability to communicate technical information clearly and confidently to a wide range of audiences, including non-technical stakeholders.
Strong presentation, communication, and storytelling skills, making complex information sound simple and relevant.
Detail-oriented with a strong sense of ownership and commitment to quality, even in high-volume environments.
Enthusiasm for learning, testing, and problem-solving.
Strong time-management skills with the ability to effectively prioritize competing tasks and meet deadlines in a fast-paced, transactional sales environment.
Proven ability to work independently and collaboratively in a fast-paced, remote-first team.
Familiarity with the security space and related compliance frameworks (e.g., SOC 2, ISO 27001, GDPR) is strongly preferred.
Working knowledge of modern sales qualification frameworks (e.g., MEDDPICC) is preferred.
Bonus if you’ve used 1Password or another password manager before.

Immediate participation in 1Password's benefits program (health, dental, 401k and many others)
Generous paid time off
Equity grant
Participation in incentive programs

Solutions Engineer, SMB

Key skills