About this role
Role Overview
- Serve as a trusted NGP VAN partner for clients during in-person events, trainings, and critical moments
- Lead in-person trainings and workshops for campaigns and organizations using NGP VAN
- Build real relationships with organizers, fundraisers, and campaign staff — not just email threads
- Represent NGP VAN professionally at conferences, summits, and client-hosted events
- Understand client goals and tailor trainings to their programmatic needs (organizing, fundraising, compliance, voter registration, mobilization, etc)
- Collaborate with Product, Support, and Client Success teams to develop and update training materials
- Customize curricula to reflect client use cases, election timelines, and organizing strategies
- Ensure trainings align with best practices in adult learning, accessibility, and inclusive facilitation
- Coordinate travel, scheduling, materials, and on-site logistics for trainings and events
- Gather feedback from clients during and after trainings to assess effectiveness
Requirements
- 2–5 years of experience in client services, training, organizing, or event-based roles
- 2-3 cycles of political experience
- Hands-on experience facilitating in-person trainings or workshops
- Strong public speaking and group facilitation skills
- Excellent organizational and time-management abilities
- Comfort with frequent travel and working evenings or weekends during campaign cycles
- Ability to build trust quickly and work effectively with diverse audiences under pressure
Benefits
- Comprehensive benefits package that supports your health, well-being and growth