An IT Product Owner acts as the voice of the customer within Agile teams, managing the Support and service request backlog and prioritizing features to maximize value.
They bridge the gap between business strategy and technical execution, defining requirements, guiding development, and accepting user stories to deliver high-quality digital products.
Working with the Release Train Engineer and Business leaders on prioritization.
Define, prioritize, and maintain the product backlog (user stories, epics, defects).
Act as the liaison between business stakeholders, customers, and technical teams to align on product vision.
Lead sprint planning, clarify requirements for developers, and accept deliverables to ensure quality.
Develop and maintain the product roadmap to guide development toward business goals.
Gather feedback, analyze data, and translate market needs into functional, high-value product features.
Identifies business requirements and codifies into well-defined specifications, stories and supporting artifacts that articulate simple, elegant solutions to consumer problems.

Bachelors` degree in relevant field (business, computer science, etc.), or applicable work experience;
Five (5) to eight (8) years of work experience preferably working within an IT or Digital organization.
Preference given to individuals that have experience working with Office 365, SharePoint Online, PowerBI Jira, Confluence, Trello, or Azure DevOps for backlog tracking.
Analytics tools for monitoring user behavior and product metrics.
Agile and/or Six Sigma certifications preferred.

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs.

IT Product Owner

Key skills