Work with District Leaders, General Managers and other key personnel to achieve all agreed upon goals for assigned accounts
Implement new Commercial Sales programs, as well as support current programs
Visit assigned accounts, making sales calls and developing approaches that best position products, services, or ideas; identify and meet the needs of commercial customers.
Maintain database of account sales call activity, etc.
Proactively communicate with Store Team on a regular basis to ensure that customer expectations concerning product availability, accuracy, and delivery timelines are realistic and being met
Provide feedback and input to business partners regarding competitive information, merchandising suggestions, and other services to strengthen the market position of the company
Partner in the development and retention of Commercial Parts Pros to support the Advance plan for internal growth and career opportunities
Demonstrate an eagerness to be a team player and assist in other functions as assigned by Region and Area leaders and as needed, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck loading/unloading, etc.

Proven sales track record with 3-5 years related selling experience.
Working knowledge of Advance products and services and the ability to market those products and services to meet customer need
Working knowledge of the APAL system, including Inventory Management and processing of Commercial account paperwork
Working knowledge of automotive systems and traditional automotive aftermarket
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management
Strong presentation and verbal and written communications skills, including ability to write reports, business correspondence and procedural manuals
Use Microsoft software effectively (Word, Excel required – PowerPoint preferred)
Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
Ability to review and analyze business reports, such as profit and loss statement (P&L)
Think strategically, analyze issues and options, and effectively manage and facilitate change
Ability to work an assortment of days, evenings, and weekends as needed
Ability to travel overnight occasionally
Must have a valid driver's license and be fleet safety certified. ASE certification preferred, but not required

Position is eligible for sales commission based on individual or store performance

Customer Account Manager

Key skills