Sales Development Representative – SDR

Role Overview

• Respond to inbound leads (web forms, call-ins, referrals) in a timely manner to maximize conversion.
• Qualify prospects — confirm fit, timeline, and decision process
• then book meetings for Account Executives.
• Nurture early-stage leads via multi-touch email, phone, and social cadences until sales-ready.
• Collaborate across teams by relaying campaign feedback to Marketing and ensuring smooth hand-offs to AEs.
• Maintain CRM hygiene by logging every interaction and updating lead status, notes, and next steps in Salesforce.
• Meet or exceed activity KPIs, including 30–50 meaningful touches per day and 20+ qualified meetings per month.

Requirements

• 0–2 years in SaaS/tech sales, customer support, or other client-facing roles.
• Strong listening skills and concise written and verbal communication.
• Proven ability to prioritize tasks, follow defined processes, and meet daily metrics.
• Working knowledge of CRM or marketing-automation platforms (Salesforce preferred).
• Comfortable learning new technology and articulating business value to prospects.

Benefits

• Health insurance
• Paid time off
• Flexible work arrangements