Analyze operational, financial, and digital workflow data to develop hypotheses on performance drivers, with emphasis on decision automation, predictive insights, and AI-supported execution
Translate difficulties, anecdotes, observations, current state processes, and critical metrics into clearly scoped opportunities for new strategic transformation projects
Identify where advanced analytics, machine learning, or GenAI-enabled workflows can improve planning accuracy, asset utilization, service levels, and cost-to-serve
Estimate financial value and operational impact of transformation projects, specifying value levers and how/where outcomes will hit P&L
Map current state business processes with an emphasis on evaluating how the company makes key decisions, both strategic and operational
Lead cross-functional teams to design future-state, AI-enabled operating models that integrate people, process, and enterprise technology
Inform the design of quantitative models to guide better decisions and technology to enable future state operational workflows
Plan change management activities required for value capture, including communications, employee training, and technology cutovers
Build enterprise-grade business cases for digital and AI transformation initiatives, including return on investment, risk, and change readiness
Lead projects and teams through PMO framework, ensuring progression according to scope, schedule, budget, and quality standards
Document project risks and dependencies, then work across the enterprise to mitigate these proactively so transformation delivery timelines stay on track
Facilitate requirements gathering, proposal structuring, and vendor selection with key partners
Oversee the build and activation project phases, often managing multiple consulting firms, contractors, analytics vendors, AI solution providers, and internal teams
Hold regular Steering Committee meetings with executive sponsors to communicate progress, raise issues, make important decisions, and progress through stage gates
Align diverse stakeholders around a single vision, set of priorities, and understanding of portfolio finances, timelines, risks, and status
Organize portfolio review meetings for multiple audiences
Call out potential roadblocks quickly and with urgency to mobilize resources proactively
Requirements
Bachelor’s degree required
Advanced degree – MBA or quantitative field (ex. economics, operations research, statistics, data science, computer science) – preferred
Minimum of 7 years of experience, preferably in consulting, strategy, analytics, continuous improvement, enterprise transformation, supply chain finance, or program management functions
Experience leading multiple large ($1mil+) projects, preferably around technology deployment, process improvement, or embedding analytics into strategic/operational decisions
Strong communication skills (both written and verbal)
Strong planning and organizing skills
Experience managing consultants, contractors, and internal project teams
Knowledge of the logistics industries preferred
Influence strategy and outcomes without formal operational authority
Open-minded questioning, “What would need to be true for this to work?”
Creativity in problem solving, especially complex processes involving many teams and decisions
Project Management standard processes across all lifecycle phases, including extensive risk management
Business process mapping, future state design, and change management to bridge the gap
Technology design fluency – both workflows and analytics – including agile development approaches
Adaptable communication with many very different stakeholder groups
Presentation preparation and delivery to senior leadership
Ability to work across all levels of the organization, including frontline, analysts, executives, and Board
Independence and a desire to function autonomously with limited direction
Management of consultants, contractors, and internal project teams
Strong data fluency and data storytelling required
MS Office (PowerPoint, Excel, Word, Outlook) required.