processing invoices
ensuring that invoices are accurate
developing quotes by costing materials, supplies, and labor
calculating customer's payment, including deductibles
generating the invoice to be submitted to the customer for payment
Answer phone calls, provide price quotes and other billing information to customers
Review estimates to verify the parts for customer quotes are correct and all pricing is in line with the quote
Make sure all parts are billed on service repair order
Prepare quotes and submit invoices to customers, ensuring the right information is on the invoice
Ensure customers are billed correctly for the services provided
Coordinate with other departments as needed to ensure the accuracy of billing information
Coordinate and manage the end-to-end process of price quoting
Write and prepare effective, compliant, and high-quality price quotes
Collaborate with other departments to ensure billing processes are efficient and effective
Maintain customer rapport by explaining quotes and obtaining approval of estimates
Utilize Salesforce.com as the primary tool to manage assigned Quote queue

comprehensive health and welfare benefits
medical, prescription, dental, vision, life insurance and disability insurance options
paid time off for vacation, illness, bereavement, family and parental leave
tax-advantaged 401(k) retirement savings plan

Customer Billing Coordinator

Key skills