Following up directly with commercial, governmental, and other payers to resolve claim payment issues
Identify and analyze denials, payment variances, and no response claims and act to resolve claims/accounts
Draft and submit technical and clinical appeals
Provide support for all denial, no response, and audit activities
Examine denied and other non-paid claims to determine the reason for discrepancies
Communicate directly with payers to follow up on outstanding claims
Requirements
2 or 4-year college degree preferred
1 or more years of relevant experience in medical collections, physician/hospital operations, AR Follow-up, denials & appeals, compliance, provider relations or professional billing preferred
Knowledge of claims review and analysis
Working knowledge of revenue cycle
Experience working the DDE Medicare system and using payer websites to investigate claim statuses
Working knowledge of medical terminology and/or insurance claim terminology.