Key skills
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About this role
Role Overview
- Assist with the setup and launch of new covered-entity–owned pharmacies
- Track implementation tasks, timelines, milestones, and deliverables
- Coordinate activities across internal teams, clients, contractors, and external vendors
- Support readiness planning to ensure alignment between construction completion and operational launch
- Lead customer engagement activities including calls, on-site visits, etc.
- Assist senior leaders in coordinating new pharmacy build-outs and renovation projects
- Help track construction milestones, inspections, equipment delivery, and site readiness requirements
- Coordinate with architects, contractors, technology vendors, and pharmacy equipment suppliers to ensure timely installation and setup
- Assist with pharmacy licensing, payer enrollment, and vendor onboarding activities as needed
- Assist with the implementation and store readiness procedures pre-go live such as BOP requirements, compliance procedures
- Collect, organize, and maintain required documentation (e.g., NPI, NCPDP, applications, contracts)
- Coordinate the implementation of pharmacy systems, wholesaler, and third-party partner setup
- Help ensure operational workflows align with physical layout and regulatory requirements
- Assist with configuring 340B-related workflows under senior guidance
- Support documentation and processes that promote ongoing compliance
- Help maintain audit-ready records and organized implementation files
- Provide onsite support during pharmacy go-live and early stabilization periods
- Track issues, follow-ups, and resolutions
- Support transition from implementation to ongoing pharmacy operations
- Maintain clear implementation documentation, trackers, and status updates
- Contribute to internal templates, checklists, and implementation playbooks
- Apply best practices across multiple implementation projects
Requirements
- Certified pharmacy technician
- Interest in pharmacy operations, healthcare services, or 340B programs
- Exposure to healthcare, construction coordination, project support, or regulated environments preferred
Benefits
- Support Pharmacy Implementations
- Construction & Site Build Support
- Regulatory & Operational Support
- 340B Program & Compliance Support
- Go-Live & Transition Support
- Documentation & Process Improvement