Process claims, which includes evaluating policy for coverage
Work with the insured, outside adjusters, agents and attorneys on the claim and coordinating the payment of claims
Prepare reports such as loss runs and monthly bordereau
Review policy to determine if loss is covered
Hire attorney for coverage counsel for coverage analysis
Settle claims within settlement authority
Work with adjusters, insureds, attorneys, agents and others to assure the claim is handled efficiently
Attend mediations, when applicable and negotiate settlement within authority
Oversight of vendors for accuracy in reporting
Audit invoices for accuracy
Maintain loss fund
Review and recommend policy wording changes
Perform claim status requests and updates
Prepare daily, weekly and monthly reports
Travel for meetings with clients, mediations and underwriters

High School Diploma
College degree or equivalent work experience
Claims Adjuster's license
Good organizational/time management skills
Ability to work under time constraints and meet deadlines
Strong verbal and written communications skills
Ability to operate a computer, calculator, multi-line phone, fax machine, copier and other office equipment
Knowledge and use of correct spelling and grammar
Ability to write legibly
Ability to effectively interact with employees at all levels of the organization and with a variety of people from diverse backgrounds
Ability to adhere to all organizational policies and procedures
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Ability to travel, occasionally overnight

Claims Adjuster

Key skills