About this role

Supports student well-being and degree completion by overseeing developmental programs and case management
Co-creates, implements, and assesses programs that promote academic success and personal development
Leads and evaluates orientation and transition programs for students and their families
Serves as a liaison for student clubs representing global, cultural, and identity-based communities
Collaborates with campus and academic partners to design workshops, events, and leadership opportunities
Maintains accurate documentation using appropriate student support systems in compliance with institutional and legal standards
Advances proactive outreach, early-alert systems, and follow-up processes to support student retention and success
Participates on institutional committees and cross-divisional initiatives focused on student engagement, transition, and retention.

A master's degree in higher education, student affairs, counseling, or related field
Three years of professional experience in higher education or student support
Demonstrated involvement in student development or advising
Valid driver's license and an insurable driving record

Associate Director, Student Success and Support Initiatives

Key skills