Support the General Manager in building a high-performing, motivated, and professional team.
Contribute to a positive, collaborative office environment that delivers exceptional customer service to prospects and residents.
Help implement and improve systems, procedures, and standards to enhance operational efficiency and reduce expenses.
Maintain open and effective communication with the General Manager to support smooth property operations.
Assist with any additional duties as needed to support the team and property success.
Support efforts to build and maintain strong relationships with the school, community organizations, and local businesses.
Participate in local outreach efforts, including on-campus and community events, to boost awareness and leasing performance.
Collaborate with the Leasing Manager and team to ensure all marketing opportunities are fully leveraged.
Maintain property occupancy at or above 99% and ensure collections are at or above 98% of potential income.
Support NOI goals through diligent cost control, income generation efforts, and strong budget oversight.
Provide first-class service to residents, prospects, parents, and community partners.

Bachelor’s degree preferred; or 2–4 years of experience in student housing or a similar property management setting; or an equivalent combination of education and experience.
Strong accounting skills and comfort with financial software.
Proficiency in property management platforms (Entrata preferred) and Microsoft Office Suite.
Working knowledge of Fair Housing regulations and industry best practices.
We conduct criminal background and drug screening.

Account Manager

Key skills