Freelance Account Director

Role Overview

• Serve as the primary point person in day to day client communication on projects. Manage clients and maintain friendly and productive lines of communication at all times.
• Deliver channel strategies and tactics for specific product launches
• Track work progress and deliverables and relay client feedback to team and senior leadership
• Provide strategic marketing guidance and thought leadership: Working to understand your clients’ businesses while simultaneously educating clients about how we can help.
• Become fluent in business objectives and organization goals
• Oversee client profitability/burn report, account budgeting/actualization and measurement metrics that demonstrate clear return to the client
• Work with internal team to develop, maintain, and adhere to schedules and plans as outlined by client
• Acquire proper internal and client approvals to ensure smooth and timely project execution
• Communicate and follow up with clients and internal departments regarding all projects to address any concerns
• Maintain working knowledge all aspects of production with vendors on behalf of the client
• Prepare and oversee the status of all client jobs and/or projects, confirm that all jobs are delivered on-time, and expedite operations that delay or alter schedules to meet unforeseen conditions.
• Build successful partnerships with client business leads and key decision makers to increase and expand revenue opportunities by identifying production solutions
• Develop staffing plans and proposals for new projects and briefs
• Maintain rigor and consistency in use of agency financial systems and templates.

Requirements

• Proven track record of at least 5 years in an account management role preferably within an advertising agency, with a specific emphasis on social media content strategy and execution.
• Bachelor's degree in marketing, advertising, communications, or a related field.
• Proven account management and client communication skills
• Experience with scoping, timeline creation, project management, margin, and revenue growth in close partnership with project management, production and finance teams
• Knowledge of brand experience, influencer/creator marketing, social-first creative and strategy playbooks.
• Curiosity about clients’ business and a passion for solving business problems
• Excellent communication and presentation skills with the ability to interface with senior level professionals.
• Financial literacy and management of multiple budgets
• Demonstrated expertise and experience delivering channel assets – from up front strategy and planning through activation and execution
• Leading New Business Pitches
• Highly proficient with Google Suite (Gmail, Doc, Slides, Sheets, Drive, Meet, Chat, Gemini) and Slack. Baseline knowledge of A.I. tools and functions. Added plus: Knowledge of Asana.