Owns field execution and closing responsibility for Scope ecosystem and technology solutions, including OPTASE MX2, OPTASE Connect, and future ecosystem products.
Leads in-person and virtual sales conversations, demonstrations, and closing activities for OPTASE MX2 placements.
Owns closing responsibility for OPTASE Connect opportunities with non-Direct ECPs, including inbound leads and non-traditional accounts.
Partners with RAMs on joint field calls when in-market collaboration improves close probability, accelerates execution, or strengthens customer experience.
Represents Scope professionally in customer offices, at meetings, and at industry events in alignment with company values and behaviors.
Owns onboarding, training, and implementation of OPTASE MX2 and OPTASE Connect customers.
Delivers in-person, on-site training as the primary execution method, with remote training used selectively based on geography, timing, or follow-up needs.
Trains clinical, administrative, and operational staff to ensure successful workflow integration and sustained adoption.
Conducts structured 1-week, 30-day, and 60-day follow-ups, including in-market visits when required to stabilize or improve performance.
Monitors account performance and leads corrective action for underperforming or declining ecosystem accounts.
Owns retail execution for assigned non-Direct provider offices where product education, sampling, and recommendation are driven through the clinical practice and patients ultimately purchase through brick-and-mortar or online channels.
Maintains active sample and coupon cadence, including restocking, resupply coordination, and utilization monitoring.
Establishes and maintains a primary retail contact within each assigned provider office.
Supports key retail customers remotely and, when applicable, through targeted in-market visits to stabilize, protect, or accelerate utilization.
Monitors retail performance trends (accelerators and decliners) and drives corrective action when engagement declines.
Maintains alignment with RAMs by incorporating territory insight and field context; RAM input is additive and simultaneous, not a prerequisite or trigger for PGM ownership.
Plans and executes in-market activity across a large, multi-state territory to ensure effective coverage and prioritization.
Coordinates demo logistics, scheduling, and field deployment for assigned OPTASE MX2 demo units.
Maintains accurate documentation of field activity, customer interactions, training, and implementation progress.
Balances travel, in-office execution, training, sales activity, follow-up, and retail responsibilities within a defined capacity model.
Maintains deep working knowledge of Scope’s ecosystem products and relevant competitors.
Demonstrates a strong understanding of clinical workflows and practice operations through direct field exposure.
Monitors market dynamics and shares actionable insights with leadership and cross-functional partners.
Requirements
Business, Science, or Healthcare-related degree desirable
Professional qualifications and memberships desirable
Experience in medical device, healthcare, or technology sales required
Eye care, optometry, or ophthalmology experience strongly preferred
Proven ability to train, educate, and influence customers in live, in-person environments as well as virtual settings
Strong technical aptitude and comfort with software-based and device-enabled solutions
Excellent organizational, communication, and interpersonal skills
Ability to operate independently in a field-based role across large geographies
High level of professionalism and executive presence
Strong computer literacy, including CRM systems and MS Office (Word, PowerPoint, Outlook, Excel)
Willingness and ability to travel extensively (approximately 60%), including overnight travel and trade show participation